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Boca Raton, FL – October 23, 2024 – The Boca Raton Chamber of Commerce proudly hosted its 2nd Annual Platinum Service Awards at the Boca West Country Club on October 23, 2024, honoring the exceptional contributions of hourly employees in the hospitality industry. Presented by Cheney Brothers, the Platinum Service Award Luncheon brought together a distinguished group of industry professionals, local businesses, and community leaders. The event highlighted the often-overlooked individuals who consistently go the extra mile to provide exceptional service to guests and customers. It was a celebration of the skill, dedication, and service-driven culture that defines Boca Raton's hospitality industry. The event was emceed by Ashley Glass, morning anchor and journalist for WPTV, an NBC affiliate. Matthew Linderman, President, COO, and General Manager of Boca West Country Club, and George Petrocelli, Director of Catering at The Boca Raton, served as co-chairs for the event, helping to honor those hourly professionals who have demonstrated exemplary service. Barbara Cambia, head of the Boca Chamber’s tourism committee, and Sarah Pearson, Executive Vice President of the Chamber, led the initiative. They spearheaded the celebration of these everyday heroes in the hospitality sector. And the winners were: COUNTRY CLUB: Housekeeping: Idalmis Santiago, The Polo Club of Boca Raton HOTEL/COUNTRY CLUB: Culinary: Johnson Gabriel, Boca Woods Country Club COUNTRY CLUB: Engineering and Maintenance: Robert Moreen, Boca West Country Club COUNTRY CLUB: Fitness and Spa: Andreea Manila, Polo Club COUNTRY CLUB: Front of House (Food and Beverage): Eltaina Alcime, Polo Club COUNTRY CLUB & HOTEL: Recreation (Golf/Racket Sports/Marina): Mollie Sharp, The Boca Raton COUNTRY CLUB: Heart of House (Food and Beverage): Otto Balda, Royal Palm Yacht & Country Club COUNTRY CLUB: Member Service (Retail, Membership, Locker Room Attendant, Valet): Dakota Bagen, The Boca Raton HOTEL: Guest Services (Valet, Concierge, Front Desk, Bellman): Ylberta Doristin, The Hyatt Place Boca Raton HOTEL: Front of House (Food and Beverage): Jennifer Murillo, Boca Raton Marriott at Boca Center - Dimension Hospitality HOTEL: Housekeeping: Maria Palma, Fairfield by Marriott Boca Raton The overall 2025 Platinum Service Award Winner was Eltaina Alcime, a server from the Polo Club. For more information, please contact Alexis Nasti at the Boca Raton Chamber of Commerce at 561.395.4433 ext. 235 or anasti@bocachamber.com About The Boca Chamber: A 501(c)6 non-profit organization and the most influential Chamber in Palm Beach County, with a membership presently composed of more than 1,500 companies representing over 120,000 employees in South Palm Beach County. The Boca Chamber’s mission is to promote and sustain economic prosperity in South Palm Beach County and beyond. Visit www.bocachamber.com to learn more.
Boca Raton, FL – October 23, 2024 – The Boca Raton Chamber of Commerce proudly hosted its 2nd Annual Platinum Service Awards at the Boca West Country Club on October 23, 2024, honoring the exceptional contributions of hourly employees in the hospitality industry.
Presented by Cheney Brothers, the Platinum Service Award Luncheon brought together a distinguished group of industry professionals, local businesses, and community leaders. The event highlighted the often-overlooked individuals who consistently go the extra mile to provide exceptional service to guests and customers. It was a celebration of the skill, dedication, and service-driven culture that defines Boca Raton's hospitality industry.
The event was emceed by Ashley Glass, morning anchor and journalist for WPTV, an NBC affiliate. Matthew Linderman, President, COO, and General Manager of Boca West Country Club, and George Petrocelli, Director of Catering at The Boca Raton, served as co-chairs for the event, helping to honor those hourly professionals who have demonstrated exemplary service.
Barbara Cambia, head of the Boca Chamber’s tourism committee, and Sarah Pearson, Executive Vice President of the Chamber, led the initiative. They spearheaded the celebration of these everyday heroes in the hospitality sector.
And the winners were:
COUNTRY CLUB: Housekeeping: Idalmis Santiago, The Polo Club of Boca Raton HOTEL/COUNTRY CLUB: Culinary: Johnson Gabriel, Boca Woods Country Club COUNTRY CLUB: Engineering and Maintenance: Robert Moreen, Boca West Country Club COUNTRY CLUB: Fitness and Spa: Andreea Manila, Polo Club COUNTRY CLUB: Front of House (Food and Beverage): Eltaina Alcime, Polo Club COUNTRY CLUB & HOTEL: Recreation (Golf/Racket Sports/Marina): Mollie Sharp, The Boca Raton COUNTRY CLUB: Heart of House (Food and Beverage): Otto Balda, Royal Palm Yacht & Country Club COUNTRY CLUB: Member Service (Retail, Membership, Locker Room Attendant, Valet): Dakota Bagen, The Boca Raton
HOTEL: Guest Services (Valet, Concierge, Front Desk, Bellman): Ylberta Doristin, The Hyatt Place Boca Raton HOTEL: Front of House (Food and Beverage): Jennifer Murillo, Boca Raton Marriott at Boca Center - Dimension Hospitality HOTEL: Housekeeping: Maria Palma, Fairfield by Marriott Boca Raton
The overall 2025 Platinum Service Award Winner was Eltaina Alcime, a server from the Polo Club.
For more information, please contact Alexis Nasti at the Boca Raton Chamber of Commerce at 561.395.4433 ext. 235 or anasti@bocachamber.com
About The Boca Chamber: A 501(c)6 non-profit organization and the most influential Chamber in Palm Beach County, with a membership presently composed of more than 1,500 companies representing over 120,000 employees in South Palm Beach County. The Boca Chamber’s mission is to promote and sustain economic prosperity in South Palm Beach County and beyond. Visit www.bocachamber.com to learn more.